TwentyThree supports multiple languages, allowing you to customize your video website and webinar experience for different audiences. By configuring language settings, you can optimize for localized search indexing, improve user engagement, and enhance customer touchpoints.

Setting the General Site Language

To change the language of your video website:

1. Navigate to Video Section → Language and Timezone → Configure Language
2. Select your preferred language from the dropdown menu.
3. Click Save settings.

This setting affects the following:

• Video and webinar hubs
• Video pages
• Webinar registration forms
• Webinar emails
• Webinar room interface

Note: The TwentyThree backend remains in English regardless of this setting.

Date and Time Formats

Under the language settings, you can also configure your preferred timezone and date/time format. These settings influence:

• The display of upload times on video pages
• Time-based analytics and reporting in your workspace

Setting the Language for Specific Webinars (Enterprise Plan Only)

If you conduct webinars in multiple languages, you can tailor each one to its audience by specifying the webinar language. This feature, available in Enterprise plans, ensures a seamless and localized webinar experience.

How to Set a Webinar’s Language:

1. When creating a new webinar, select the desired language from the Language dropdown menu.
2. Save your settings to apply the language preference.

The language selection affects:

• Webinar registration pages and forms
• Webinar-related emails
• The webinar room interface

Important: If you change a webinar’s language after creation, customized emails and EndExperience texts will not be automatically translated.

By utilizing these settings, you can provide a localized and engaging experience for your audience, improving both reach and conversion rates.