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TwentyThree Accessibility

TwentyThree is for everyone, and accessibility is at the heart of what we do. We are always striving to be as accessible as possible, and are focused on compliance with WCAG 2.1 Level AA and the upcoming European Accessibility Act.

Video Player

Our video players follow web accessibility standards for keyboard usage, color contrasts, video controls, auto-play behaviour, and wide browser support. The product provides the necessary tooling for alternative content, such as captions and audio descriptions.

Explore our accessible video player
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Keyboard Accessibility

TwentyThree allows audiences to interact with all video and webinar content using keyboard navigation. For instance, audience members can conveniently use keyboard tabbing to explore all parts of video sections, registrations pages and webinar rooms built into the platform.

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Screen Reader Support

TwentyThree enables end users who are blind or have limited vision to audibly access on-screen content. We're dedicated to adhering to Accessible Rich Internet Applications (ARIA) guidelines to guarantee accessibility for users employing screen readers.



Captions and audio descriptions are crucial components for inclusivity for end users who are deaf or hard of hearing. We supports automated transcription of to more than 30 languages and caption files can be conveniently edited and downloaded. We also allow additional audio descriptions to be added.


Visual Accessibility

Compliance with color contrast and font size standards enhances visibility for individuals with color vision or low vision impairments. We focus on best practices across video sections, landing pages, players and webinars, and allow for extensive personalization of the experience for audiences.

Multi-language Support

TwentyThree lets you expand your global accessibility to diverse audiences who speak various primary languages. The end-user and product experience is available in 22 languages and provides automatic caption translation for more than 70 languages.

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A11y Forum

As a core part of our product development process, we host quarterly accessibility forums to drive design and thinking forward. The forum is open for select customers, partners, and experts to join.

Request to join
At TwentyThree, we are committed to upholding the principles of digital inclusion. Our aim is to not only meet but exceed the standards set for web accessibility.

If you ever come across any accessibility challenges while using our products, please reach out to us at Remember to include the details about the specific webpage and the assistive technology you are using.

If you encounter accessibility issues, rest assured that TwentyThree will collaborate closely with our users and customers to identify the most critical challenges and incorporate them into our development roadmap. Your feedback is invaluable in helping us achieve a more accessible and inclusive digital environment.