One of the biggest branding and search engine advantages with TwentyThree is that you can host your videos on your own domain. To set up the domain, you have to complete two steps: You have to change the DNS-setting on your domain and then contact TwentyThree Support who will take care of the remaining setup.

In the first step you will configure DNS for the domain with a specific CNAME record, which can be found under Settings → Domain on your workspace. This record is unique for your site and looks like 12345.sites.visualplatform.net. If you do not control the DNS for the domain yourself, you may have to ask your hostmaster to set up the CNAME record.

When you have setup the CNAME record for your domain, contact TwentyThree support through the support chat or by sending an email to support@twentythree.com and make sure to include the domain you want activated –  once we have verified that the DNS changes are in effect we will activate the custom domain on your workspace.