Setting up a webinar

How to test connection and equipment

Make sure you test your browser, internet connection and devices you want to use for the webinar. Below we show you how to perform a connection test.

Browser, network, connectivity

After you create a webinar, we automatically test your browser, network and connectivity. If everything is working as expected you pass the test. If you fail the test, you should take the full test to evaluate your microphone, camera, and throughput.

Internet connection

We recommend min. 10mbit up- and download for hosting a webinar with a single presenter; min. 20mbit up- and download for hosting a webinar with multiple presenters. We always recommend to use Ethernet.

Browser support

The webinar host has to use Google Chrome (Version 66 or above). Presenters are able to choose between Chrome or Safari 11 (both Mac and iOS). Only if they want to enable screen sharing, they have to use Google Chrome, as they need the Google Chrome extension. The audience can join from all kind of browsers and also with iPads or mobile phones.

Computer Processing Power

As a webinar host, you need to have a powerful computer/laptop, as everything is broadcast and uploaded from the host’s hardware. In order to get the best webinar experience we recommend that your computer is no older than three years. Core i3/MacBook Air is not an ideal option for webinar hosts but we are working on optimizing for these machines. Core i5 (from 2017 or later) is a suitable option for webinar with one additional presenter and screen sharing. Core i7 is always recommended.

A Checklist on How You Can Improve Your Webinar Experience

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