Video onboarding you record once and reuse for every customer

Onboarding every new customer over a live call burns hours and drifts off-script. With TwentyThree Personal you record the walkthrough once in the browser, face and screen together, with a teleprompter keeping you on message. Every new customer watches the same clear walkthrough whenever they start, and you get the calendar back.

A welcome video helps nobody if it arrives a week late. Automated Video Touchpoints connect to your CRM and lead forms, so the welcome fires the moment someone signs up and the next module follows when they hit a milestone. Each customer moves through onboarding on their own schedule, with no one chasing the send button.

When ten people record onboarding videos, you usually get ten brands and ten levels of polish. TwentyThree Personal keeps onboarding on-brand with channel templates and assigned recording tasks, so each contributor records their part into a consistent frame. Add as many onboarding videos as you need without losing the look or the message.

Sending an onboarding video tells you nothing about whether it worked. Video Attribution shows who watched, how far they got and what they rewatched, mapped to each identified contact on their timeline. Spot the customer who never opened module three and follow up before they churn.