Subprocessors
We use third-party services to help us delivery TwentyThree. Some of these services act as subprocessors of personal data in line with our Terms of Service and our Data Processing Agreement. Please refer to the appropriate policies for details.
Amazon AWS
Country: Ireland
Link: https://aws.amazon.com
Address: One Burlington Plaza, Burlington Road, Dublin 4
Business registration number: IE-390566
Amazon Data Services Ireland Limited (AWS) delivers services that are part of the Service offering. AWS serves as the primary hosting platform for pages, videos, webinars, databases and other platform components. This also includes video transcription, DNS services for resolution of domain names and along with the processing and delivery of both transactional and marketing email from the service. AWS is used for data backups, including personal data, from the Service.
Fastly
Link: https://www.fastly.com
Country: United States
Data Transfer Framework: Standard Contractual Clauses
Address: 475 Brannan St. #300. San Francisco, CA 94107
Business registration number: C3362131
Fastly, Inc provides content distribution and encryption certificates for traffic transmitted to and from the Service. To optimize performance of this delivery Fastly caches content on its servers, but neither personal data nor other content is stored permanently by Fastly.
Twilio
Country: United States
Data Transfer Framework: Standard Contractual Clauses
Link: https://www.twillio.com
Address: 375 Beale St, San Francisco, CA 94105
Business registration number: C3152782
Twilio, Inc as a part of TwentyThree infrastructure between broadcasters and presenters. Twilio’s network is used for signaling and connection establishment between parties, but is not used to deliver video to viewers.
LiveKit
Country: United States
Data Transfer Framework: Standard Contractual Clauses
Link: https://livekit.io/
Address: 12151 Saraglen Drive, Saratoga, CA 95070
Business registration number: C4792843
LiveKit Incorporated is a part of TwentyThree infrastructure between broadcasters and presenters. LiveKit’s network is used for signaling and connection establishment between parties, but is not used to deliver video to viewers.
Gladia
Country: France
Link: https://www.gladia.io/
Address: 38 Rue de la Tremblaie, 35510 Cesson-Sevigne
Business registration number: 909935736
Gladia is used to optionally provide live transcriptions of webinars on TwentyThree based on audio data. Gladia will not store video or any other personal data beyond what is necessary to provide the transcription.
Sentry
Country: United States
Data Transfer Framework: Standard Contractual Clauses
Link: https://www.sentry.io
Address: 132 Hawthorne St, San Francisco, CA 94107
Business registration number: C3808470
Functional Software Inc. (Sentry) is a debugging and support tool used by TwentyThree to collect automated error reporting for users logged in to the platform. This allows us to capture more details about user-facing issues and to resolve such issues more expediently. To serve this purpose, Sentry compiles and stores detailed error information.
Amplitude
Country: United States
Data Transfer Framework: Standard Contractual Clauses
Link: https://amplitude.com
Address: 631 Howard Street, Floor 5, San Francisco, CA 94105
Business registration number: C3523379
Amplitude is used to compile usage analytics for the service in order to improve the user experience. Amplitude processes personal data of logged-in users including name, email address, title and product usage.
HubSpot
Country: United States
Data Transfer Framework: Standard Contractual Clauses
Link: https://www.hubspot.com
Address: 25 First Street, Cambridge, MA 02141
Business registration number: 000955519
HubSpot, Inc is used to collect usage analytics for users logged into the Service. HubSpot is also used for both chat and email conversations with the TwentyThree team. HubSpot processes personal data of logged-in users including name, email address, title, browsing activity and any email and/or chat conversation.